Index
General Consumer ProtectionCanada (Ontario)

Consumer Protection Act (Ontario)

Summary

Provincial legislation that provides rights and protections for consumers in Ontario for most everyday transactions.

Rights & Rules

  • 01.
    Right to a 'cooling-off' period for certain contracts, like gym memberships.
  • 02.
    Protection against unfair practices, such as making false or misleading claims.
  • 03.
    Right to receive a written contract for agreements over $50.
  • 04.
    Right to clear and prominent disclosure of all fees and charges.

Penalties

  • 01.
    Fines of up to $250,000 for corporations
  • 02.
    Fines of up to $50,000 and/or imprisonment for individuals
  • 03.
    Restitution orders to pay money back to consumers

Verified Citations

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