Index

Consumer Rights Act 2015

Summary

A law that consolidates and updates consumer protection regarding the sale of goods, services, and digital content.

Rights & Rules

  • 01.
    Goods must be of satisfactory quality, fit for purpose, and as described.
  • 02.
    Right to a full refund within 30 days if goods are faulty.
  • 03.
    Right to a repair or replacement after the initial 30 days.
  • 04.
    Services must be performed with reasonable care and skill.

Penalties

  • 01.
    Court-ordered refunds or price reductions
  • 02.
    Damages for consequential losses
  • 03.
    Specific performance orders requiring a trader to fulfill a contract

Verified Citations

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