Index
Consumer ProtectionUnited Kingdom

Consumer Rights Act 2015

Summary

Consolidates and simplifies consumer rights regarding the sale of goods, services, and digital content.

Rights & Rules

  • 01.
    Right to a refund within 30 days for faulty goods
  • 02.
    Right to have goods repaired or replaced
  • 03.
    Right to clear and honest information before buying

Penalties

  • 01.
    Mandatory price reductions
  • 02.
    Full refunds for non-conforming goods
  • 03.
    Fines issued by Trading Standards for systemic breaches

Verified Citations

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